Kia India introduces Satisfaction Guarantee Scheme for the Carnival. This offer is for the new buyers of its Carnival, across India. Under this initiative, private owners of the car can return the vehicle if they are not pleased with the car within the first 30 days of its purchase. Kia says that this initiative would allow buyers to avail this new offer valid on all variants of the Carnival. It will cover 95% of the ex-showroom cost and overhead cost incurred for the registration and finances of the vehicle.
Commenting on this Mr Tae-Jin Park, Executive Director & CSBO, Kia India, said, “Last month, we introduced our new brand purpose of inspiring consumers through products and services and their experiences with the brand. The ‘Satisfaction Guarantee Scheme’ is the first step to bring this purpose to life and is designed to offer a differentiated Kia ownership experience to our customers, prioritizing their peace of mind during these testing times. The growing popularity of our class-leading MPV has been extremely encouraging for us and this initiative aims to enhance customer belief in Kia Carnival even further.”
Eligible customers would need to make sure that the vehicle has clocked not more than 1,500 kilometres from the purchase date and is completely free of damages, failures, pending claims, to be able to return the car. Additionally, the owner’s agreement for the transfer of the vehicle including all documentation & charges etc. It will also be imperative that the vehicle is free from any HP and the NOC should be submitted from the financer’s end.
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